Support

Contact us

Email ryanjbrazil@gmail.com and we'll get back to you as soon as we can. This is also where to request deletion of any locally-stored data you'd like help clearing, or to report a bug.

Do I need to create an account?

No. LevelUp has no accounts, login, or server — everything is stored privately on your device.

How do I delete my data?

Open Profile → "Delete My Data" to wipe everything and start fresh, or simply uninstall the app — nothing is stored anywhere else.

Voice logging isn't working in testing/Simulator.

Speech recognition requires a real iPhone — it does not work in the iOS Simulator (an Apple platform limitation since iOS 17), and needs microphone permission granted on-device.

Is the Coach a real person?

No — Coach replies are generated by an AI model (Claude, by Anthropic). See our AI Coach Disclaimer.

Is LevelUp medical or nutritional advice?

No — see our Health Disclaimer. Please consult a professional before starting a new fitness or nutrition plan.